Question 1

How do I open a wholesale account with The Meat Works?

Accepted Answer

Complete the short trade application at /wholesale/apply — we ask for your business name, ABN, contact details, expected weekly volume and delivery suburb. Approvals are typically returned within one business day, with your dedicated account manager and price list attached.

Question 2

What is the minimum order for wholesale delivery in Perth?

Accepted Answer

Standard trade orders start at 10 kg total across the invoice for Perth metro delivery. There is no minimum per line item — mix and match beef, lamb, poultry, smallgoods and marinated cuts however suits your kitchen.

Question 3

Which businesses do you supply?

Accepted Answer

Restaurants, cafés, hotels, quick-service operators, butcher shops, specialty grocers, food manufacturers and export distributors across Western Australia, Malaysia, Singapore and the UAE. If your operation runs on premium Australian meat, we can supply.

Question 4

How does your wholesale pricing work?

Accepted Answer

Trade pricing is tiered by weekly volume — Boutique (1–50 kg/wk), Growth (50–500 kg/wk) and Enterprise (500 kg+/wk). Each tier unlocks better $/kg on the same MSA-graded, Halal-certified stock. Ask your account manager for the current trade sheet.

Question 5

Do wholesale prices include GST?

Accepted Answer

All trade quotes are ex-GST. Your invoice shows subtotal, GST at 10% and total. GST does not apply to fresh, uncooked meat — most cuts are GST-free.

Question 6

What are your payment terms for trade accounts?

Accepted Answer

New accounts start on prepayment or COD (cash on delivery). After 90 days of consistent trading we can extend 7-day or 14-day terms — subject to a short credit review. Enterprise-tier accounts are eligible for 30-day terms from day one.

Question 7

Do you deliver across Perth?

Accepted Answer

Yes — refrigerated cold-chain delivery to every Perth metro suburb, six days a week. Deliveries run between 6 am and 12 pm on your chosen window; night-before drops are available for cafés and restaurants that receive out of hours.

Question 8

How is the cold chain maintained during delivery?

Accepted Answer

Every truck runs at 2–4 °C with data-logged transit temperatures. Product moves from our chiller to your chiller in insulated crates; each delivery is signed with a temperature record so your HACCP paperwork is complete.

Question 9

What is your delivery lead time?

Accepted Answer

Order by 12 pm and we deliver next business day across Perth. Regional WA and East Coast freight is quoted per order and typically ships within 2–3 business days on refrigerated linehaul.

Question 10

Is The Meat Works fully Halal certified?

Accepted Answer

Yes — every beef, lamb and poultry product is Halal certified end-to-end. Our facility runs a fully segregated Halal cold chain and processing line and is audited by Australian Islamic authorities recognised across our export markets.

Question 11

Are you AQIS / DAFF export registered?

Accepted Answer

Yes — our Malaga plant is a registered export establishment under the Australian Department of Agriculture (DAFF, formerly AQIS). Every export consignment ships with government-signed health and Halal certificates for the destination country.

Question 12

Where does your beef and lamb come from?

Accepted Answer

Beef is MSA-graded and predominantly grass-fed from WA and eastern-states pastoralists. Lamb is Western Australian, pasture-raised. Poultry is free-range from trusted WA producers. Full farm-to-fork traceability is included on every carton.

Question 13

Can you cut to spec for our kitchen or brand?

Accepted Answer

Absolutely. Portion cuts, custom weights, private-label packaging, bespoke marinades and recipe development are all part of our custom-butchery service. Send a spec sheet — we prototype fast and produce with full traceability.

Question 14

Do you export to Malaysia, Singapore or the UAE?

Accepted Answer

Yes — regular airfreight and reefer sea consignments to Kuala Lumpur, Port Klang, Singapore and Dubai. Compliance documentation is prepared by our team and travels with the freight. See /export for country-specific requirements and MOQs.

Question 15

How can I download your full product catalogue?

Accepted Answer

The 118-product wholesale catalogue is available at /api/catalogue.pdf in three languages — English, Bahasa Malaysia and Arabic. Add ?lang=ms or ?lang=ar to the URL. A shortened trade sheet lives at /api/trade-sheet.pdf.

Everything trade buyers
ask us.

Getting started.

Pricing you can plan around.

Cold-chain — never broken.

Certified. Audited. Traced.

Custom for your kitchen.

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Everything trade buyersask us.